Privacy Policy
Last updated: March 2025
At nureviox, we think about privacy the way we think about financial modelling—it needs structure, transparency, and careful attention to detail. This policy explains how we handle your personal information when you use our services.
We're based in Australia and comply with the Privacy Act 1988, including the Australian Privacy Principles. But compliance isn't enough for us. We want you to actually understand what happens to your data.
Information We Collect
When you engage with our financial modelling programs, we collect information that helps us provide better education and support. Here's what that looks like in practice:
Information You Give Us Directly
This includes details you provide when signing up for courses or contacting us:
- Name, email address, and phone number
- Business details if you're enrolling through a corporate program
- Payment information processed through our secure payment partners
- Course preferences and learning goals you share with us
- Any questions or feedback you send our way
Information We Collect Automatically
Like most websites, ours gathers some technical data:
- IP address and general location information
- Browser type and device information
- Pages you visit and how long you spend on them
- Referring websites and search terms
- Course progress and completion data within our learning platform
How We Use Your Information
We're not in the business of collecting data for its own sake. Everything we gather serves a specific purpose related to delivering quality financial education.
| Purpose | How It Works |
|---|---|
| Course Delivery | Managing your enrolment, tracking progress, providing course materials, and issuing certificates |
| Communication | Sending course updates, responding to inquiries, sharing relevant resources and upcoming program information |
| Payment Processing | Handling transactions securely and maintaining financial records as required by law |
| Service Improvement | Analysing how people use our platform to make courses more effective and user-friendly |
| Legal Compliance | Meeting our obligations under Australian law and maintaining accurate business records |
We don't sell your personal information to third parties. That's not our business model, and it never will be.
Sharing Your Information
Sometimes we need to share information with others to provide our services. But we're selective about who gets access and why.
Service Providers We Work With
We partner with companies that help us run our education platform. These include payment processors, email service providers, and our learning management system host. All these partners are bound by confidentiality agreements and can only use your data for the specific services they provide to us.
If you're enrolled through a corporate program, we share relevant course completion and progress information with your employer. We discuss this clearly before you enrol.
We might also disclose information if required by law, to protect our rights, or in connection with a business transfer. But we'd challenge any request that seems unreasonable or overly broad.
Your Rights Under Australian Privacy Law
The Privacy Act gives you specific rights over your personal information. Here's what you can do and how to do it:
- Access Your Information: You can request a copy of the personal data we hold about you. We'll provide this within 30 days.
- Correct Inaccuracies: If something's wrong, let us know. We'll update it promptly.
- Request Deletion: You can ask us to delete your data, though we might need to keep some records for legal or legitimate business reasons.
- Opt Out of Marketing: Every marketing email includes an unsubscribe link. Course-related communications continue as they're essential to the service.
- Lodge a Complaint: If you're unhappy with how we've handled your information, contact us first. If you're not satisfied with our response, you can complain to the Office of the Australian Information Commissioner.
To exercise any of these rights, email us at contact@nureviox.com with your request. We'll need to verify your identity before making changes to your account.
Data Security Measures
We take reasonable steps to protect your information from unauthorised access, loss, or misuse. This includes:
Technical Safeguards
- SSL encryption for all data transmitted to and from our website
- Regular security assessments of our systems
- Restricted access to personal information on a need-to-know basis
- Secure backup systems with encryption
Organisational Practices
- Staff training on privacy obligations and data handling
- Confidentiality agreements with all team members and contractors
- Regular review and update of our security protocols
- Incident response procedures for any potential data breaches
No system is completely secure, but we're committed to maintaining strong protections and responding quickly if something goes wrong.
Data Retention
We keep your information only as long as necessary for the purposes outlined in this policy.
Course records and certificates are maintained for seven years after course completion to verify credentials and meet regulatory requirements. Marketing data is kept until you unsubscribe. Financial records follow Australian taxation law requirements.
When we no longer need your information, we delete it securely or anonymise it for statistical purposes.
Cookies and Tracking
Our website uses cookies—small files stored on your device that help the site function properly and remember your preferences.
Essential Cookies
These are necessary for the website to work. They handle things like keeping you logged in and remembering items in your course cart.
Analytics Cookies
We use these to understand how people use our site so we can improve it. The data is aggregated and doesn't identify you personally.
You can control cookies through your browser settings, though disabling them might affect how the website functions.
Third-Party Links
Our website sometimes links to external resources that we think might be useful for your learning. We're not responsible for the privacy practices of these sites. When you click through to another website, their privacy policy applies instead of ours.
We encourage you to read the privacy policies of any site you visit.
Changes to This Policy
We update this policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email and update the date at the top of this page.
Continuing to use our services after changes take effect means you accept the updated policy.
Children's Privacy
Our services are designed for adult learners. We don't knowingly collect information from anyone under 18. If you're a parent and believe your child has provided us with personal information, contact us and we'll delete it.
Questions About Privacy?
If something in this policy isn't clear, or you have concerns about how we handle your information, we'd like to hear from you.
Email us at contact@nureviox.com
Or write to us at:
nureviox
Shop 051, Stockland Nowra
32-60 East St, Nowra NSW 2541
Australia
Phone: +61 425 060 677